Our commitments
Discover below the commitments that guide everything we do on santaclaus-official.com.
1. A safe and caring experience
Every video, every message, and every piece of content is designed for children: gentle words, positive stories, and no advertising in the content intended for them.
2. Respect for children and families
Parents stay in control of the experience: they create the account, choose what they share, and decide what Santa Claus says to their child.
3. Your data is protected
We collect only what is strictly necessary, we never sell your data, and you can delete it at any time. All the details are in our Privacy Policy.
4. Quality content all year long
The elves prepare new surprises throughout the year: workshop videos, birthday and back-to-school messages, and discoveries in the North Pole village.
5. A clear, no-commitment offer
The 48-hour trial costs 0,90 €, then the subscription is 29 € per month, with no commitment, and can be canceled at any time from your account. The full terms are on the Pricing page and in our subscription terms.
6. A team that listens to you
A question or concern? Our elves are here for you at [email protected] or via our contact form.